iTTV Academy Improvement Money Back Guarantee Policy for Year 2024
iTTV Academy Improvement Money Back Guarantee allows parents to claim 100% refund on iTTV products they purchased if their child fails the final term examinations with marks lesser than 60% or 'B-' equivalent on the subject/s they purchased.
iTTV Academy Improvement Money Back Guarantee Policy (IAIG):
- Students must spend a minimum of 30 minutes daily (at least 3 days a week) learning using iTTV (student must maintain self checklist). (A self checklist is required and can be printed at www.ittv.com.my/ittv/ittv-iaig/checklist.pdf).
- Student must do iTTV's free online exercise/revision at www.ittv.com.my weekly and student must score at least 80% on all the online objective revision questions.
- i). Multiple attempts are allowed to ensure the student fully understands the subject matter.
- ii). iTTV online Report Card will show your participation.
- Students must use iTTV product for at least 6 months before academy year final exams to be qualified.
- If the student does not improve in the examination marks to at least 60% or 'B-' equivalent of the subject/s after learning using the iTTV for at least 6 months in accordance to the terms and conditions hereof and the evaluation will be based on final term school examination marks on the subject compared to the midterm examination marks.
- Copy of the school report card and original receipts must be presented upon claim.
- iTTV will verify all Terms and Conditions are met and also student participation on iTTV web revision exercises before any claims are paid out.
- Other terms :
- i) The refund of 100% (subscription as per Invoice) is eligible for the particular subject that shows no improvement only.
- ii) The subscription will be prorated according to the total subjects subscribed in the level.
- iii) Online subscription must be a minimum of 3 months and above to be eligible for refund.
- iv) Refund will be based on subscription paid.
- The Company has the discretion to amend or discontinue this campaign without prior notice.
- All claims must be presented to iTTV within 1 month after received the final term examinations result.
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